Effective Date: 07/25/2026
 

This Privacy Policy explains how disworkbook.com, operating as the Delivery Intelligence Suite, “DIS,” “we,” “us,” or “our,” collects, uses, stores, protects, and discloses information when you:

• Visit DISworkbook.com

• Create or use a website account

• Purchase or manage a DIS subscription

• Use a hosted DIS workbook

• Contact us for support

• Request an export, correction, cancellation, or deletion

By using DISworkbook.com or purchasing or using a DIS subscription, you acknowledge the practices described in this Privacy Policy.

 

1. Information We Collect

A. Account and Contact Information

We may collect information you provide when creating an account, purchasing a subscription, completing a form, or contacting us, including:

• Name

• Email address

• Wix member or contact ID

• Billing or mailing address

• Telephone number, when provided

• Google email address authorized to access your DIS workbook

• Customer service and support communications

• Account preferences

• Consent and policy-acceptance records

B. Subscription and Transaction Information

We may collect and maintain information relating to your DIS subscription, including:

• Selected plan

• Monthly or annual billing interval

• Subscription price

• Currency

• Order or transaction ID

• Subscription start date

• Renewal and paid-through dates

• Subscription status

• Cancellation date and effective date

• Payment-failure or grace-period status

• Refund, chargeback, or billing-dispute records

Subscription payments are processed through Wix and its connected payment providers. We generally do not receive or store complete payment-card numbers, card security codes, or banking credentials.

C. Google Account and Workbook Information

DIS is provided through a hosted Google Sheets workbook. To provision and operate the service, we may collect or maintain:

• Your approved Google account email

• Your subscriber workbook ID and link

• Google Drive sharing and permission records

• Workbook provisioning status

• Workbook access status

• Dates access was granted, changed, suspended, or removed

• Workbook version and product version

• Calculation and refresh timestamps

• Error, access, and administrative logs

Your subscriber workbook is hosted in a Google account controlled by the DIS service provider. You receive licensed access to the workbook, but ownership of the hosted workbook, template, formulas, private calculation system, reports, and product architecture remains with DIS.

D. Subscriber-Entered Delivery Data

When using DIS, you may enter delivery-work information such as:

• Date

• Delivery platform

• Vehicle type

• Shift category

• Hours worked

• Active time

• Number of orders or deliveries

• Gross earnings

• Mileage

• Expenses

• Goals

• Notes or other information you choose to enter

You are responsible for avoiding unnecessary sensitive personal information in notes or other open-text fields.

DIS does not require you to provide customer names, customer addresses, restaurant customer order details, payment-card data, Social Security numbers, driver’s-license numbers, medical information, or other highly sensitive information in your workbook.

E. Service-Generated Information

DIS may generate and store information derived from your entered shift data, including:

• Earnings calculations

• Net-profit estimates

• Cost and expense estimates

• Shift-efficiency metrics

• Active-time utilization

• Weekly, monthly, and annual summaries

• Earnings projections

• Goal progress

• Data-quality warnings

• Performance trends

• Workbook status and license information

F. Website, Device, and Usage Information

Wix and enabled website services may automatically collect information such as:

• IP address

• Browser and device type

• Operating system

• Referring and exit pages

• Pages viewed

• Dates and times of visits

• Session and interaction information

• Approximate location derived from an IP address

• Cookie identifiers

• Website performance and error information

The specific information collected depends on the Wix features, analytics tools, marketing tools, and integrations enabled on DISworkbook.com.

G. Communications

When you contact us, we may retain:

• Your contact information

• The content of your message

• Attachments you provide

• Support history

• Records of actions taken in response to your request

 

2. How We Collect Information

We collect information:

• Directly from you

• Through your use of DISworkbook.com

• Through your DIS workbook

• Through Wix Pricing Plans, forms, member accounts, and automations

• Through Google Drive, Google Sheets, and Google Apps Script

• Through payment processors and subscription-management services

• Through cookies, analytics, security tools, and similar technologies

• From communications you send to us

 

3. How We Use Information

We may use information to:

• Create and manage website accounts

• Process monthly and annual subscriptions

• Verify subscription status

• Provision and share the correct DIS workbook

• Calculate and refresh workbook reports

• Maintain licensing and access controls

• Send onboarding and service communications

• Provide technical and customer support

• Process renewals, cancellations, refunds, and payment issues

• Provide subscriber-requested data exports

• Detect fraud, misuse, unauthorized sharing, or security threats

• Troubleshoot errors and service interruptions

• Maintain operational, tax, accounting, audit, and legal records

• Improve DIS features, documentation, performance, and reliability

• Produce aggregated or de-identified business insights

• Comply with applicable law and valid legal requests

• Protect our rights, property, users, and service

We may use aggregated or de-identified information that does not reasonably identify an individual for analytics, research, planning, product development, and business reporting.

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4. Hosted Workbook Access

DIS subscriber workbooks are hosted and administered through a Google account controlled by us.

Authorized DIS personnel may technically access a subscriber workbook when reasonably necessary to:

• Provision or configure the workbook

• Operate the private calculation engine

• Refresh reports

• Investigate technical problems

• Provide requested support

• Correct access or sharing problems

• Create a subscriber-requested export

• Enforce licensing and security requirements

• Suspend or remove access

• Archive or delete the workbook

We will limit administrative access to legitimate operational, security, support, legal, and business purposes.

Google states that Drive files are encrypted in transit and at rest and remain private unless access is shared. Google also processes certain Drive information to operate, secure, and improve its services.

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5. Cookies and Similar Technologies

DISworkbook.com may use cookies and similar technologies for:

• Essential website operation

• Account sign-in

• Security and fraud prevention

• Remembering user preferences

• Checkout and subscription processing

• Website analytics

• Performance monitoring

• Marketing, when enabled and permitted

Some cookies are necessary for the website to function. Other cookies may be optional and subject to your consent or opt-out rights.

Where required, DISworkbook.com will display a cookie banner or privacy-settings tool that allows visitors to manage non-essential cookies. Wix recommends linking the privacy policy through the website footer and cookie banner.

Disabling cookies may affect website sign-in, checkout, member features, or other functionality.

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6. How We Share Information

We may disclose information only as reasonably necessary to the following categories of recipients.

A. Wix and Payment Providers

Wix and its connected payment providers may receive information needed for:

• Website hosting

• Member accounts

• Forms

• Subscription checkout

• Payment processing

• Automatic renewal

• Customer communications

• Automations

• Analytics

• Fraud prevention

• Technical support

Wix separately collects and processes information under its own privacy policy. Wix may collect account, payment, website-usage, device, interaction, analytics, and security information through its services.

B. Google

Google may receive or process information through:

• Google Drive

• Google Sheets

• Google Apps Script

• Account authentication

• File storage and sharing

• Workbook calculations

• Error and activity logging

• Email or notification services, when used

Google processes this information according to its applicable terms and privacy policies.

C. Service Providers

We may use contractors or service providers for functions such as:

• Website operation

• Technical support

• Email delivery

• Accounting

• Legal services

• Security

• Analytics

• Customer support

These parties may receive only the information reasonably necessary to perform their services.

D. Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law

• Respond to a subpoena, court order, or other valid legal process

• Investigate suspected fraud or unlawful activity

• Enforce DIS agreements and policies

• Protect the safety, rights, or property of DIS, subscribers, or others

• Detect or respond to security incidents

E. Business Transfers

Information may be disclosed as part of:

• A merger

• Acquisition

• Financing

• Reorganization

• Sale of assets

• Transfer of the DIS business

• Bankruptcy or similar transaction

Any successor would remain subject to applicable privacy obligations concerning transferred information.

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7. Selling or Sharing Personal Information

DIS does not sell personal information for money.

DIS does not knowingly use subscriber workbook data for cross-context behavioral advertising.

Some privacy laws define “sale” or “sharing” broadly enough to include certain advertising cookies, analytics disclosures, or targeted-advertising technologies. If DIS later enables tools that create such obligations, we will provide any required notices and opt-out methods.

You may manage available cookie and advertising preferences through the cookie banner or privacy settings displayed on DISworkbook.com.

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8. Data Ownership

Subscribers retain their rights in the original delivery-shift information they enter into DIS.

DIS retains ownership of:

• Workbook structure and design

• Proprietary formulas and calculations

• Private Apps Script code

• Dashboards and reports

• Product architecture

• Documentation

• Branding

• Administrative systems

• De-identified or aggregated analytics created without identifying individual subscribers

Providing data to DIS does not transfer ownership of your original shift-entry data to us.

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9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, security, accounting, dispute resolution, legal compliance, and enforcement.

Our expected retention practices include:

Active Subscriber Workbooks

Retained while the subscription and licensed access remain active.

Canceled Subscriptions

The workbook may remain accessible until the applicable paid-through date unless access ends immediately because of a refund, chargeback, misuse, security issue, or material policy violation.

Archived Workbooks

After access ends, the workbook may be moved to a private archive and retained for up to 60 days before deletion review.

Export Files

Temporary subscriber-data export files may be retained for up to seven days after creation.

Transaction and Administrative Records

Subscription, consent, payment, cancellation, fraud-prevention, tax, accounting, security, and legal records may be retained longer when reasonably necessary or legally required.

Backups and Logs

Limited information may remain temporarily in secure backups, system logs, or records that cannot reasonably be deleted immediately. Such information will remain subject to appropriate protections and will not be restored except for legitimate recovery, security, or legal purposes.

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10. Data Exports

Subscribers may request an export of eligible original shift-entry data.

An export may include:

• Date

• Platform

• Vehicle

• Shift

• Hours

• Active time

• Orders

• Gross revenue

• Mileage

Exports generally do not include:

• Proprietary formulas

• Private Apps Script code

• Calculated reporting logic

• Protected dashboards

• Administrative records

• Security logs

• Internal documentation

• Product architecture

Subscribers should request an export before workbook access ends.

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11. Security

We use reasonable administrative and technical safeguards designed to protect personal information, including:

• Restricted Google Drive access

• Individual subscriber workbooks

• Customer-specific file permissions

• Protected spreadsheet ranges

• Private calculation code

• Webhook authentication

• Access and refresh logs

• Subscription validation

• Removal of access after expiration

• Private workbook archiving

• Limited administrative access

No website, cloud service, electronic transmission, or storage system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

The FTC recommends collecting only information that is reasonably needed, protecting retained information, and disposing of it securely when it is no longer required.

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12. Your Privacy Rights

Depending on your state, country, and applicable law, you may have the right to request:

• Confirmation that we process your personal information

• Access to personal information we maintain

• Correction of inaccurate information

• Deletion of certain personal information

• A portable copy of certain information

• Restriction of certain processing

• Withdrawal of consent

• Opt-out of certain targeted advertising, sales, or sharing

• Appeal of a denied privacy request

• Information about categories of information collected and disclosed

These rights may be subject to exceptions, including information needed to:

• Complete a transaction

• Provide the service

• Detect fraud or security threats

• Maintain legal or financial records

• Establish or defend legal claims

• Comply with applicable law

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We may ask for information reasonably necessary to verify your identity and confirm that the request relates to you.

Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

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13. Marketing Communications

We may send marketing messages when permitted and when you have not opted out.

You may unsubscribe through:

• The unsubscribe link in the message

• Your website account settings, when available

Opting out of marketing does not prevent us from sending necessary subscription, billing, security, support, cancellation, or service communications.

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14. Children’s Privacy

DIS is intended for adults who perform, manage, or evaluate delivery work.

DIS is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to DIS, We will review the request and take appropriate action.

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15. International Users

DIS, Wix, Google, and other service providers may process or store information in the United States and other countries where they operate.

Privacy and data-protection laws in those countries may differ from the laws where you live.

Before actively marketing DIS outside the United States, we may revise this policy and implement additional notices, consent methods, contractual terms, or international-transfer safeguards where required.

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16. Third-Party Links and Services

DISworkbook.com may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of third parties. Review the applicable privacy policies before providing information to an outside service.

This policy does not replace the separate privacy policies of Wix, Google, payment processors, delivery platforms, or other third parties.

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17. Changes to This Policy

We may update this Privacy Policy to reflect:

• Changes to DIS

• New features or integrations

• Changes in data practices

• Changes to Wix or Google services

• Legal or regulatory developments

• Security or operational requirements

The revised policy will display a new “Last Updated” date.

When required, we will provide additional notice of material changes through the website, email, account notice, checkout process, or another reasonable method.